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Patient Care Coordinator - scheduling, clinical trials

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Job Description

Within Leidos Biomedical Research Inc., the Clinical Monitoring Research Program Directorate (CMRPD) provides high-quality comprehensive and strategic operational support to the high-profile domestic and international clinical research initiatives of the National Cancer Institute (NCI), National Institute of Allergy and Infectious Diseases (NIAID), Clinical Center (CC), National Heart, Lung and Blood Institute (NHLBI), National Institute of Arthritis and Musculoskeletal and Skin Diseases (NIAMS), National Center for Advancing Translational Sciences (NCATS), National Institute of Neurological Disorders and Stroke (NINDS), and the National Institute of Mental Health (NIMH). Since its inception in 2001, CMRPD’s ability to provide rapid responses, high-quality solutions, and to recruit and retain experts with a variety of backgrounds to meet the growing research portfolios of NCI, NIAID, CC, NHLBI, NIAMS, NCATS, NINDS, and NIMH has led to the considerable expansion of the program and its repertoire of support services. CMRPD’s support services are strategically aligned with the program’s mission to provide comprehensive, dedicated support to assist National Institutes of Health (NIH) researchers in providing the highest quality of clinical research in compliance with applicable regulations and guidelines, maintaining data integrity, and protecting human subjects. For the scientific advancement of clinical research, CMRPD services include comprehensive clinical trials monitoring, regulatory, pharmacovigilance, protocol navigation and development, and programmatic and project management support for facilitating the conduct of 400+ Phase I, II, and III domestic and international trials on a yearly basis. These trials investigate the prevention, diagnosis, treatment of, and therapies for cancer, influenza, HIV, and other infectious diseases and viruses such as hepatitis C, tuberculosis, malaria, and Ebola virus; heart, lung, and blood diseases and conditions; parasitic infections; rheumatic and inflammatory diseases; and rare and neglected diseases. CMRPD’s collaborative approach to clinical research and the expertise and dedication of staff to the continuation and success of the program’s mission has contributed to improving the overall standards of public health on a global scale.

The CMRPD provides comprehensive, dedicated clinical research and study coordination in support of the NCI’s Center for Cancer Research (CCR).

KEY ROLES/RESPONSIBILITIES

  • Acts as a liaison between physicians, nursing staff and other departments
  • Answers incoming calls and routes to appropriate staff
  • Collects outside CT scans and pathology slides, records arrival times, and fills out appropriate requests to be read by NIH personnel
  • Communicates with various clinical administrative support offices/clinics/diagnostic centers concerning the scheduling of patient appointments, new and existing work scopes, and clinical protocols (surgery, x-ray, etc.)
  • Consults with patients to schedule appointments, biopsies, and surgery, and enters patient ID and demographic data into the system to update clinic and physician schedules
  • Arranges travel including lodging, meals, and direct bill requests
  • Designs and sets up filing systems and office procedures
  • Enters/updates clinic and/or physician appointment schedule availability into the central appointment computer
  • Updates and maintains calendar events
  • Maintains a roster of all patients and tracks their appointments
  • Provides appointment information to patients, including medical materials required, dates and times, clinic information, hospital maps, travel, and hotel information
  • Maintains patient database, patient education folders and status board for clinic patients
  • Obtains up-to-date patient records and other pertinent information prior to appointments or admission
  • Delivers slides/blocks to pathology for review
  • Delivers films to library
  • Sets up research records for clinic appointments
  • Labels and files patient medical records (internal and external)
  • Organizes and tracks pathology slides, sends pathology slides back to originating hospital, maintains pathology mailing list; logs in and files pathology airbills, scans, logs and distributes pathology reports
  • Copies, distributes, and files consent forms
  • Sends patient appointment reminders
  • Prepares patient protocol calendars and diaries for patients returning to clinic on protocol
  • Track patients discussed at the weekly meeting

This position is located in Bethesda, Maryland.

Qualifications and Job Details

Degree Required
N/A
Job Location
Bethesda
Appointment Type
Contractor Position (Salary commensurate with experience)
Work Schedule
Full-time
Citizenship
US Citizenship not required - (ie, permanent resident, visa)

Required and Preferred Skills

Required Skills
  • Possession of a high school diploma or equivalent
  • Foreign degrees must be evaluated for U.S. equivalency
  • In addition to the education requirements, a minimum of two years of relevant experience in a medical setting
  • Must be able to obtain and maintain a security clearance
Preferred Skills
  • Knowledge of medical/scientific objectives and terminology
  • Strong communication skills – both written and verbal
  • General familiarity with requirements of clinical trials protocols
  • Ability to work effectively in a hybrid in-person and remote working environment
  • Ability to multi-task and respond to shifting priorities

About the NCI Center for Cancer Research

The Center for Cancer Research (CCR) is home to nearly 250 basic and clinical research groups located on two campuses just outside of Washington, D.C. CCR is part of the National Cancer Institute (NCI) and makes up the largest component of the research effort at the National Institutes of Health (NIH). Centrally supported by long-term funding and a culture of complete intellectual freedom, CCR scientists are able to pursue the most important and challenging problems in cancer research. We collaborate with academic and commercial partners and advocacy groups across the world in efforts to prevent, diagnose and treat cancer and HIV/AIDS. The CCR research portfolio covers the full spectrum of biological and biomedical research. Our work ranges from basic to translational and clinical, and our clinical trials are conducted in the NIH Clinical Center, the world’s largest hospital dedicated to clinical research that offers a robust infrastructure to support CCR’s patients on an estimated 250 open studies. The success of CCR is grounded in an exceptionally strong discovery research program that provides the foundation for the seamless translation of insights from bench to bedside. Read more about CCR, the benefits of working at CCR and hear from our staff on their CCR experiences.

Bethesda

Bethesda is one of the most highly educated communities in the United States and has a nationally renowned school system. The city is a thriving suburban center close to Washington, D.C., and home to many restaurants, retailers and a flourishing arts and entertainment district.

How to Apply
Submit:
  • CV/Resume
  • References
  • Cover Letter
Additional Application Information

Apply at: https://leidosbiomed.csod.com/ux/ats/careersite/4/home/requisition/3503?c=leidosbiomed

QR code below.

“Please reference job id REQ3503 for all inquiries”

Hiring for this position will be through Leidos Biomedical Research, Inc., a wholly owned subsidiary of Leidos, Inc.  Leidos Biomedical is the operations and technical support contractor for the Frederick National Laboratory for Cancer Research, a federal national laboratory.

Equal Opportunity Employer (EOE) | Minority/Female/Disabled/Veteran (M/F/D/V) | Drug Free Workplace (DFW)

Contact Information
Contact Name
Lauri Rimorin
E-mail Address
Lauri.Rimorin@nih.gov
DHHS, NIH and NCI are equal opportunity employers. The NCI and CCR are deeply committed to diversity of thought, equity and inclusion and encourage applications from qualified women, underrepresented minorities and individuals with disabilities.