NCI’s
Center for Cancer Research

To improve the lives of cancer patients by solving important, challenging and neglected problems in cancer research and patient care.

Join us!

Patient Care Coordinator - healthcare, clinic support

Job Description:

Position is with:

KEY ROLES/RESPONSIBILITIES

Acts as a liaison between physicians, nursing staff and other departments

Answers incoming calls and routes to appropriate staff

Collects outside CT scans and pathology slides, records arrival times, and fills out appropriate requests to be read by NIH personnel

Communicates with various clinical administrative support offices/clinics/diagnostic centers concerning the scheduling of patient appointments, new and existing work scopes and clinical protocols (surgery, x-ray, etc.)

Consults with patients to schedule appointments, biopsies and surgery, and enters patient ID and demographic data into the system to update clinic and physician schedules and arranges travel including lodging, meals and direct bill requests, designs and sets up filing systems and office procedures
Enters/updates clinic and/or physician appointment schedule availability into the central appointment computer

Updates and maintains calendar events

Maintains roster of all patients and tracks their appointments

Provides appointment information to patients, including medical materials required, dates and times, clinic information, hospital maps, travel and hotel information

Maintains patient database, patient education folders and status board for clinic patients
Obtains up-to-date patient records and other pertinent information prior to appointments or admission

Delivers slides/blocks to pathology for review

Delivers films to library and/or to the Experimental Transplantation and Immunotherapy Branch (ETIB)

Sets up research records for clinic appointments

Labels and files patient medical records (internal and external)

Organizes and tracks pathology slides; sends pathology slides back to originating hospital; maintains pathology mailing list; logs in and files pathology airbills; scans, logs and distributes pathology reports

Copies, distributes and files consent forms

Sends patient appointment reminders

Prepares patient protocol calendars and diaries for patients returning to clinic on protocol

Track patients discussed at the weekly ETIB conference.

Qualifications and Job Details:

  • Degree Required: N/A
  • Location: Bethesda, Maryland
  • Appointment Type: Contractor Position
  • Work Schedule: Full-time position
  • Citizenship: US Citizenship not required - (ie, permanent resident, visa)
  • Salary: Commensurate with experience

REQUIRED SKILLS:

  • Ability to speak Spanish
  • Possession of a high school diploma or equivalent
  • Foreign degrees must be evaluated for U.S. equivalency
  • In addition to the education requirements, a minimum of five (5) years of progressively responsible clinical or research administrative experience
  • Must be able to obtain and maintain a security clearance

PREFERRED SKILLS:

Knowledge of medical/scientific objectives and terminology

General familiarity with requirements of clinical protocols

Knowledge of special ambulatory care regulations

About the NCI Center for Cancer Research:

The Center for Cancer Research (CCR) is home to nearly 250 basic and clinical research groups located on two campuses just outside of Washington, D.C. CCR is part of the National Cancer Institute (NCI) and makes up the largest component of the research effort at the National Institutes of Health (NIH). Centrally supported by long-term funding and a culture of complete intellectual freedom, CCR scientists are able to pursue the most important and challenging problems in cancer research. We collaborate with academic and commercial partners and advocacy groups across the world in efforts to prevent, diagnose and treat cancer and HIV/AIDS. The CCR research portfolio covers the full spectrum of biological and biomedical research. Our work ranges from basic to translational and clinical, and our clinical trials are conducted in the NIH Clinical Center, the world’s largest hospital dedicated to clinical research that offers a robust infrastructure to support CCR’s patients on an estimated 250 open studies. The success of CCR is grounded in an exceptionally strong discovery research program that provides the foundation for the seamless translation of insights from bench to bedside. Read more about CCR, the benefits of working at CCR and hear from our staff on their CCR experiences.

Bethesda is one of the most highly educated communities in the United States and has a nationally renowned school system. The city is a thriving suburban center close to Washington, D.C., and home to many restaurants, retailers and a flourishing arts and entertainment district.

How to Apply:

Submit:
  • CV/Resume

Additional Application Information:

Apply at:  https://leidosbiomed.csod.com/ats/careersite/jobdetails.aspx?site=4&c=leidosbiomed&id=1683

“Please reference job id REQ1683 for all inquiries”

Hiring for this position will be through Leidos Biomedical Research, Inc., a wholly owned subsidiary of Leidos, Inc.  Leidos Biomedical is the operations and technical support contractor for the Frederick National Laboratory for Cancer Research, a federal national laboratory.

Equal Opportunity Employer (EOE) | Minority/Female/Disabled/Veteran (M/F/D/V) | Drug Free Workplace (DFW)

Contact Name: Lauri Rimorin

Contact Email: Lauri.Rimorin@nih.gov

For questions contact: Lauri Rimorin, Lauri.Rimorin@nih.gov

HHS, NIH, and NCI are Equal Opportunity Employers