NCI’s
Center for Cancer Research

To improve the lives of cancer patients by solving important, challenging and neglected problems in cancer research and patient care.

Join us!

Patient Care Coordinator - clinical research support

Job Description:

Position is with:

KEY ROLES/RESPONSIBILITIES

  • Acts as a liaison between physicians, nursing staff and other departments
  • Answers incoming calls and routes to appropriate staff
  • Collects outside CT scans and pathology slides, records arrival times, and fills out appropriate requests to be read by NIH personnel
  • Communicates with various clinical administrative support offices/clinics/diagnostic centers concerning the scheduling of patient appointments, new and existing work scopes and clinical protocols (surgery, x-ray, etc.)
  • Consults with patients to schedule appointments, biopsies and surgery, and enters patient ID and demographic data into the system to update clinic and physician schedules
  • Arranges travel including lodging, meals and direct bill requests
  • Designs and sets up filing systems and office procedures
  • Enters/updates clinic and/or physician appointment schedule availability into the central appointment computer
  • Updates and maintains calendar events
  • Maintains roster of all patients and tracks their appointments
  • Provides appointment information to patients, including medical materials required, dates and times, clinic information, hospital maps, travel and hotel information
  • Maintains patient database, patient education folders and status board for clinic patients
  • Obtains up-to-date patient records and other pertinent information prior to appointments or admission
  • Delivers slides/blocks to pathology for review
  • Delivers films to library 
  • Sets up research records for clinic appointments
  • Labels and files patient medical records (internal and external)
  • Organizes and tracks pathology slides; sends pathology slides back to originating hospital; maintains pathology mailing list; logs in and files pathology airbills; scans, logs and distributes pathology reports
  • Copies, distributes and files consent forms
  • Sends patient appointment reminders
  • Prepares patient protocol calendars and diaries for patients returning to clinic on protocol
  • Track patients discussed at the weekly conference

Qualifications and Job Details:

  • Degree Required: N/A
  • Location: Bethesda, Maryland
  • Appointment Type: Contractor Position
  • Work Schedule: Full-time position
  • Citizenship: US Citizenship not required - (ie, permanent resident, visa)
  • Salary: Commensurate with experience

REQUIRED SKILLS:

  • Possession of a high school diploma or equivalent
  • Foreign degrees must be evaluated for U.S. equivalency
  • A minimum of five (5) years of progressively responsible administrative experience, including experience in a clinical/medical setting
  • Experience scheduling patient appointments and maintaining patient records
  • Knowledge of record keeping, data management, and medical terminology with the ability to understand clinical operations in order to provide adequate patient care arrangements
  • Excellent oral and written communication skills
  • Must be organized, detail-oriented, and able to multi-task
  • Ability to comply with applicable Office of Human Research Program regulations
  • Ability to efficiently compose correspondence, prepare reports from raw data, and design and set up filing systems
  • Experience with Microsoft software applications
  • Must be able to obtain and maintain a security clearance

PREFERRED SKILLS:

  • General knowledge of scientific, safety, or medical technologies
  • Familiarity with regulatory requirements and guidelines for clinical research
  • Oncology experience
  • General familiarity with requirements of clinical protocols

About the NCI Center for Cancer Research:

The Center for Cancer Research (CCR) is home to nearly 250 basic and clinical research groups located on two campuses just outside of Washington, D.C. CCR is part of the National Cancer Institute (NCI) and makes up the largest component of the research effort at the National Institutes of Health (NIH). Centrally supported by long-term funding and a culture of complete intellectual freedom, CCR scientists are able to pursue the most important and challenging problems in cancer research. We collaborate with academic and commercial partners and advocacy groups across the world in efforts to prevent, diagnose and treat cancer and HIV/AIDS. The CCR research portfolio covers the full spectrum of biological and biomedical research. Our work ranges from basic to translational and clinical, and our clinical trials are conducted in the NIH Clinical Center, the world’s largest hospital dedicated to clinical research that offers a robust infrastructure to support CCR’s patients on an estimated 250 open studies. The success of CCR is grounded in an exceptionally strong discovery research program that provides the foundation for the seamless translation of insights from bench to bedside. Read more about CCR, the benefits of working at CCR and hear from our staff on their CCR experiences.

Bethesda is one of the most highly educated communities in the United States and has a nationally renowned school system. The city is a thriving suburban center close to Washington, D.C., and home to many restaurants, retailers and a flourishing arts and entertainment district.

How to Apply:

Submit:
  • CV/Resume

Additional Application Information:

https://leidosbiomed.csod.com/ats/careersite/jobdetails.aspx?site=4&c=leidosbiomed&id=1683 “Please reference job id REQ1683 for all inquiries.”

Hiring for this position will be through Leidos Biomedical Research Inc., a wholly owned subsidiary of Leidos, Inc. Leidos Biomedical is the operations and technical support contractor for the Frederick National Laboratory for Cancer Research, a federal national laboratory.

Contact Name: Lauri Rimorin

Contact Email: lauri.rimorin@nih.gov

For questions contact: Lauri Rimorin, lauri.rimorin@nih.gov

HHS, NIH, and NCI are Equal Opportunity Employers